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Latest News

CHRISTMAS AND NEW YEAR OPENING TIMES

Please note the surgery will close at 4pm on Christmas Eve and New Years Eve

 

Monday 23rd December 2019             08.00 - 18.30

Tuesday 24th December 2019            07:30 - 16.00

Wednesday 25th December 2019       CLOSED

Thursday 26th December 2019           CLOSED

Friday 27th December 2019               08.00 - 18.30

Monday 30th December 2019             08.00 - 18.30

Tuesday 31st December 2019            07:30 - 16.00

Wednesday 1st January 2020             CLOSED

Thursday 2nd January 2020               08.00 - 18.30

Friday 3rd January 2020                    08.00 - 18.30

SILVERDALE MEDICAL CENTRE IS TO HAVE  AN ADVANCED NURSE PRACTITIONER (ANP) WORKING ALONGSIDE THE DOCTORS FROM MONDAY 2ND DECEMBER 2019.

 

Advanced Nurse Practitioners are trained specialist nurses. They have undertaken additional medical education in order to provide advanced nursing care and to prescribe medication.

Nurse practitioners can provide treatment and advice for many problems for which you may have seen a doctor for in the past. Their main areas of expertise are in the management of common illnesses and long term conditions.

The nurse practitioners can assess and examine you, make a diagnosis and provide advice and treatment including a prescription if required. They can make referrals to hospital doctors or other health care professionals, and admit patients into hospital when necessary.

There are some limits to their responsibilities. Unfortunately, they are unable legally to sign a sick certificate, so you will still need to see your own GP for this. They do not treat children up to the age of 5 or expectant mothers, both of whom are always referred to a doctor. Children up to 12 years are always given a same day appointment with a doctor.

The nurse practitioners work closely with your doctor and liaise frequently with her/him about your care.

Nurse Practitioners can treat you for ….

 

- Acute back pain, joint sprains

- Acute chest infection

- Conjunctivitis, sticky discharging eye, sty – Pharmacy in the first instance               

- Cystitis – Pharmacy in the first instance

- Diarrhoea, constipation, piles

- Dizziness, giddiness, unusual headache

- Earache, swollen glands

- Oral thrush

- Raised temperature that does not improve after one week of pharmacists’ advice and home treatment.

- Shingles

- Tonsillitis, cough, sinusitis, sore throat, colds and flu-like illnesses. (NB. a cough may persist for up to three or four weeks after other cold/flu symptoms have gone.)

- Urinary tract infections,

- Vaginal thrush, soreness, lump or discharge

- Vomiting

- Wounds, scalds, burns, rashes

Mental Health Reviews 

 

Nurse practitioners may also help you with many other problems such as menstrual disorders, unexplained weight loss, breast lumps, sexual health advice, depression, change of contraception method and pill.

Nurse Practitioners also manage long term conditions such as asthma, eczema, high blood pressure, coronary heart disease, raised cholesterol levels, diabetes, epilepsy and respiratory disease.

Appointments

Same day appointments

Same day appointments are available every weekday to consult the nurse practitioners.

Routine appointments

Patients with a long term condition are either seen annually or at their medication review appointment. All patients who receive repeat prescriptions for any medicine need to see their GP or Nurse Practitioner once or twice a year to have their prescription reviewed.

Some patients, often those with complex and long-standing medical problems, may need an appointment with a doctor. The Nurse Practitioner is usually able to assess the situation and in some cases will organize initial blood tests and other investigations prior to arranging a follow up appointment with your doctor.

The nurse practitioners complement the service that we offer to you, our patients. Please be assured that a doctor’s appointment will always be available should you prefer but you may get an earlier appointment if you opt to consult the nurse practitioners

Extended Access Appointments available to patients from 1st October 2018

We are increasing the number of appointments available for you to see a GP in the early mornings, evenings or at weekends across West Leicestershire.

Depending on your individual circumstances and symptoms, we may offer you an 'extended access' appointment.  Please note however, that these appointments will not be in your usual GP practice and may not be with one of your usual GPs or nurses.

Depending on the reason for your appointment, and if you are in agreement, it may be suitable for you to see an Advanced Nurse Practitioner, instead of a GP.

The clinician you see will be able to access relevant sections of your medical notes and will communicate what has happened during your appointments back to your usual GP practice.

These appointments will be available at the following locations:

Loughborough Urgent Care Centre at Loughborough Community Hospital

Coalville Community Hospital

Hinckley and Bosworth Community Hospital

If you would like to know more, please speak to a member of staff.

Patient Leaflet for 2018 19 Vaccination Campaign

KEEP ANTIBIOTICS WORKING

Taking antibiotics when you don't need them puts you and your family at risk - please take the time to watch the youtube clip on the link below:-

https://www.youtube.com/watch?v=ef4QHUS5760

http://antibioticguardian.com/

DIABETIC EYE SCREENING PROGRAMME  - All people with diabetes aged 12 and over should receive regular eye screening as one of their essential free NHS checks and services and aims to reduce the risk of sight loss by the early detection and treatment. Patients will be invited to telephone the booking centre (not Silverdale Medical Centre) to make an appointment at a fixed site location of their choice, please see below.  

Leicester General Hospital                                           

Leicester Royal Infirmary

Glenfield Hospital

Merlyn Vaz Health Centre

Westcotes Health Centre

Braunstone Health Centre

Rushey Mead

New Parks Health Centre

Belgrave Health Centre

Pasley Road Health Centre

Please note that if you have had your annual diabetes annual eye examination within the last 6 months, please do not make a further appointment but please let the screening department know so that your records can be updated.

Help Yourself! There are many ways you can control yours and your family's health at home or by a range of local services.

Ask yourselves these simple questions below and watch the video for a guide to keeping your family healthy.

Do you have all the medicines you need in your medicine cabinet/first aid kit?

Do you use your local pharmacy as much as you could?

Do you know when you can expect to feel better?

Do you know how to care for common illnesses at home?

Do you take your medication properly?

Do you know who to call or where to go for further advice?

http://www.westleicestershireccg.nhs.uk/content/your-health

CQC Report

Silverdale Medical Centre

Ratings

Date of Inspection Visit: 13th July 2016

 

Overall rating for this service Good

Are services safe? Good

Are services effective? Good

Are services caring? Good

Are services responsive to people’s needs? Good

Are services well-led? Good

Please click on link below for full report.

CQC Report Silverdale Medical Centre

Changes in Gluten Free and Paracetamol Prescribing - PLEASE READ

Please note that we are asked by the NHS to inform you of changes to the way in which Gluten Free Products and Paracetamol are prescribed.  Please read the attached links for further information.

Changes to Paracetamol products 1

Receiving Paracetamol on Prescription

Changes to gluten free products 1

Changes to gluten free products 2

 

Appointment System

Please note that our Receptionists are highly trained in being able to signpost patients to the appropriate service. We operate a telephone triage system with a GP for any patient that feels they need to be seen on the same day. The purpose of triage is to ensure that the patient is referred to the appropriate clinician for the appropriate level of care within a period of time.  Please be aware that the Receptionist taking your call will need to ask the nature of the problem to be able to direct you to the most suitable appointment.  Please see the advice sheet below for further information as to how best to use our appointment system.

10 Top Tips

DO YOU HAVE COPD - Would you like to take part in a local project?

What is the project?

A team of local doctors is trying to improve the way they look after people with COPD. The doctors want to find out how many people in this GP surgery have COPD and to understand how it affects their health, particularly in those who have other medical problems too. Once they know this, it will help to improve the care people with COPD receive from their GP and hospital doctors.

How will the project work?

The project team would like to use some information from your health records, but in a way that the research team cannot identify you. There are strict rules in place to govern the way information is used in research to ensure your privacy is protected. All personal information would be removed and replaced by a reference number. You won’t need to attend any extra appointments or answer any questions – information which does not identify you is all that we need. The project team would then analyse the information to look for clues about what care would be best for people with COPD.

Do I need to do anything to help?

If you would like to help, and are happy for your information to be to be used by the project team (who will not be able to identify you) then you don’t need to do anything further.

What if I don’t want my information to be used?

If you would prefer that your information is not used, that’s quite ok, just tell us and we will ensure that it is not included. Please speak to the GP surgery staff in person or by telephone, email or letter. You will find our contact details on our website, or just ask our staff for them. Don’t worry - your care will continue in the normal way if you decide not to take part.

What will happen at the end of the research project?

The results will be gathered together and the conclusions will be made public in medical journals. It will not be possible for anyone to identify you from publications; not even the reference number allocated to your information would be included. The results will reflect the needs of local patients and will be used to help improve the care and services provided for people with COPD.

If you would like more information about the project, please contact:

Pam de Chazal

CLAHRC Research Manager

Tel: 0116 258 4395

Email: pam.dechazal@uhl-tr.nhs.uk

 

Long Term Conditions Leaflet

Read our latest Patient Group Reports

Practice Appraisal

Our last practice appraisal took place on 5th November 2015 - view the report here.

 

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
 
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