Configure Appointment Details

Booking an Appointment

If you have a medical condition, that requires attention on the day, then you can book a same day appointment by ringing the surgery from 08:00am. Our receptionists will signpost you to the correct clinician or service. Therefore, please be prepared to explain the reason for your appointment.  

If you require a routine pre bookable appointment, please call the surgery after 10am.


Cancel or Reschedule an Appointment

If you would like to cancel an appointment, please submit your request here. 

Alternatively, if you would like to reschedule your appointment, please submit your request here or call the surgery.

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list. 

GP Extended Access

We are increasing the number of appointments available for you to see a GP in the evenings or at weekends across West Leicestershire.

The clinician you see will be able to access relevant sections of your medical notes and will communicate what has happened during your appointment back to your usual GP practice.

 These appointments will be available at the following locations:

  • Birtsall Medical Centre

If you would like to know more please speak to a member of practice staff.

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible.

If you do need a home visit, please call the surgery on 01163662020

You may only request a home visit if you are terminally ill or housebound. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls. Lack of transport, bad weather or no-one to look after your children are not acceptable reasons for a home visit request.